The Human Resources Department creates, encourages, and maintains an environment that supports, develops and sustains the wellbeing of RCTC’s employees. This is accomplished by being a knowledgeable, approachable, and professional resource in providing quality services in the areas of employee relations, benefits, recruitment and retention, organizational development, compensation, and human resource information management. Human Resources develops and communicates sound policies and procedures that balance the needs of employees and the needs of the Commission while ensuring compliance with federal and state law. RCTC implements human resource best practices and innovative solutions while providing a high quality service, efficiency, employee growth and enrichment. The Human Resources Department maintains a dedicated focus on customer service and continuous improvement and is committed to fostering an environment that sustains RCTC’s collaborative and entrepreneurial culture.

WORKING AT RCTC


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CAREERS


Current job opportunities.

Full-Time w/ Full Benefits
Salary Range: $14,729 - $19,885 per month
Application Deadline: Monday, October 18, 2021

Interested candidates should submit a comprehensive résumé and a compelling cover letter via email to: apply@ralphandersen.com. Candidates are encouraged to apply immediately, with the recruitment closing on Monday, October 18, 2021. Confidential inquiries should be directed to Mr. Fred Wilson, Ralph Andersen & Associates at (916) 630-4900.

QUALIFICATIONS:

Required: Equivalent to graduation from an accredited four-year college or university with major coursework in finance, accounting, economics, business or public administration, or a related field and eight (8) years of broad and progressively responsible professional and supervisory financial management and accounting experience.

Licenses: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

GENERAL DESCRIPTION: Under administrative direction, plans, organizes, manages, and provides oversight for all programs and activities of the Finance Department, including accounting, procurement, budgeting, revenue collection, financial reporting, investments, and financing activities; provides highly responsible and complex professional assistance to the Deputy Executive Director and Executive Director in areas of expertise; and performs other related work as necessary.

This is a Department Head classification that oversees, directs, and participates in all activities of the Finance Department, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class provides assistance to the Deputy Executive Director and Executive Director in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, RCTC functions and activities, and the ability to develop, oversee, and implement finance programs, projects, and services. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering RCTC’s goals and objectives within general policy guidelines.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only):

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  

  • Assumes full management responsibility for services, programs, and projects of the Finance Department, including accounting, procurement, budgeting, revenue collection, financial reporting, investments, and financing activities.
  • Develops and directs the implementation of goals, objectives, policies, procedures, and work standards for the assigned functions; provides leadership in a matrix organization.
  • Manages and participates in the development and administration of the department’s annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary.
  • Selects, trains, motivates, and directs department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns.
  • Contributes to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and RCTC needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change; prepares various staff reports on operations and activities.
  • Coordinates the development and administration of RCTC’s annual budgets including transportation, toll/express lanes, and regional conservation programs and projects; performs financial forecasting and planning; tracks the adopted budget and prepares periodic budget reviews; communicates financial goals and strategic objectives; evaluates proposed resource allocations in cooperation with the Executive Director.
  • Establishes budgeting, accounting, and financial reporting practices; evaluates accounting procedures and financial internal controls; responds to and implements audit recommendations; ensures compliance with federal, state, and local government accounting and financial reporting standards and controls.
  • Manages RCTC’s capital borrowing program in accordance with the voter approved transportation plan and toll project financing; manages lender relationships and contractual compliance of the Commissions toll/express lanes program; reviews and approves debt proceeds requisitions; researches mechanisms and strategies to reduce debt costs; manages debt maintenance functions including covenant compliance, debt repayment, and disclosure to regulatory agencies, investors, and rating agencies; updates debt management policies.
  • Oversees accounting for revenue collection and related transactions performed by the toll/express lanes operator; consults with OCTA regarding 91 Express Lanes accounting and investing matters related to master custodial account.
  • Oversees annual financial, and compliance audits for transportation, toll/express lanes, and regional conservation programs and projects; reviews audit reports and implements corrective actions as needed; submits audit reports to federal, state, and other agencies.
  • Prepares and/or reviews government-wide, Local Transportation Fund, State Transit Assistance, State of Good Repair, Low Carbon Transit Operations Program, Proposition 1B, and toll/express lanes financial reports, as applicable.
  • Manages and supervises procurement activities to ensure that organizational, as well as federal and state policies and regulations are followed.
  • Manages RCTC’s investment portfolio and adopts strategies to maximize earnings, demonstrate appropriate stewardship of tax dollars, and ensure compliance with investment policy; reviews monthly cash and investment reports; represents RCTC as a member of the Riverside County Investment Oversight Committee; updates investment policy annually.
  • Consults with Directors, program managers, staff analysts, and project management consultants regarding accounting and other financial and procurement matters; provides financial analysis and data as requested; participates as finance representative for significant projects.
  • Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine the organization’s needs and requirements for contractual services; negotiates contracts and agreements and administers same after award; supports the toll program in procurement and management of contracts.
  • Serves as a liaison for the Finance department to other departments, elected officials, outside agencies, and the public; provides staff support to commissions, committees, and task forces; participates in community events and workshops that provide public information regarding the organization’s programs, projects, and services; explains and interprets the organization’s programs, policies, and activities.
  • Participates on the Executive Management Team providing input on implementation of the goals, policies, and directives of the RCTC and regional conservation governing boards; provides input on project and program issues, policy, and strategic direction.
  • Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the Deputy Executive Director and Executive Director.
  • Monitors current issues and changes in laws, regulations, and technology that may affect the organization or departmental operations and programs; performs research; implements policy and procedural changes as required.
  • Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations.

KNOWLEDGE OF:

  • Administrative principles and practices, including goal setting and program development, implementation, and evaluation.
  • Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
  • Financial fundamentals and strategies associated with successful toll/express lane facilities, i.e., traffic and revenue maximization, toll rate setting, fees, collections, interoperability, traffic and revenue analysis, and rating agency and lender requirements.
  • Public agency budget development, purchasing and contract administration, administrative practices, and general principles of risk management related to the functions of the assigned area.
  • Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
  • Principles and practices of governmental budgeting and accounting, investment and public finance administration, auditing, reconciliation, procurement, and revenue management.
  • Recent and on-going developments, current literature, and sources of information related to accounting, financial reporting, and other finance programs and services.
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
  • Applicable current practices in the operations of toll facilities.
  • Record keeping principles and procedures.
  • Modern office practices, methods, and computer equipment and applications related to the work.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for effectively representing the organization in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, RCTC staff, and board members.

ABILITY TO:

  • Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
  • Provide administrative and professional leadership and direction for the department and the organization.
  • Develop, plan, coordinate, and implement a variety of finance programs and services suited to the needs of the community and the organization.
  • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports.
  • Effectively represent the department and the organization in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations.
  • Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
  • Interpret, apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
  • Plan, organize, direct, and coordinate the work of management, supervisory, professional, and technical personnel, delegate authority and responsibility.
  • Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
  • Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; successfully work in a matrix-style organization.
  • Operate modern office equipment including computer equipment and general office and specialized software applications and programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

PHYSICAL & ENVIRONMENTAL ELEMENTS: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public in explaining policies and requesting and providing information.

Summary of Benefits Available


  • CalPERS Retirement System
  • Classic: 2.7% @ 55/PEPRA: 2% @ 62
  • Up to $750/month towards Medical Plans
  • Dental & Vision fully paid by RCTC
  • 401(a) Money Purchase Plan
  • 457 Deferred Compensation
  • $100,000 Group Life Insurance
  • Short and Long-Term Disability
  • 9/80 Work Schedule
  • Vacation
  • Sick leave
  • 12 Holidays/Year
  • Transportation Assistance Programs
  • Tuition Reimbursement Program

Candidates should submit a comprehensive résumé and a compelling cover letter immediately via email to:apply@ralphandersen.com. Confidential inquiries should be directed to Mr. Fred Wilson, Ralph Andersen & Associates at(916) 630-4900.

Salary Range: $8,202 - $11,073 per month
Application Deadline: Open Until Filled

QUALIFICATIONS:

Required: Equivalent to a Bachelor’s degree in business administration, real estate, finance, or a closely related field and five (5) years of professional experience in ROW activities, preferably in highway, rail, and other transportation modes. A Senior Right of Way Professional (SR/WA) designation from the International Right of Way Association and an Associate’s degree in business administration, real estate, finance, or a closely related field may be substituted for a Bachelor’s degree.

Licenses:  Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

The Riverside County Transportation Commission (RCTC/Commission), established through California State law, oversees funding and coordination of all public transportation services within Riverside County.  The Commission’s responsibilities have grown in the 41 years since its inception from coordinating highway and transit planning and identifying projects for state and federal funding to responsibility for all aspects of region-wide planning for Riverside County’s mobility and operating toll facilities.  Join an amazing team at RCTC and help plan and deliver transportation solutions!

GENERAL DESCRIPTION: Under general supervision, provides complex analysis and program support in the acquisition and delivery of right of way (ROW) for construction projects; manages and disposes of remaining property; provides a variety of analytical and technical support to program managers and director level positions to achieve department and RCTC goals; performs related work as required.

This is the advanced journey-level class in the Management Analyst series.  Incumbents serve as subject matter experts in assigned functional areas and perform varied research and analysis to support RCTC projects and programs, including acquisition and delivery of ROW, management and disposal of property, and program evaluation.  Incumbents support the work of management staff by providing a professional-level resource for program and operational analyses and studies.  Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility.  This class is distinguished from the ROW Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of operations within the division.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only):

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  

  • Develops and administers the performance of technical tasks in the areas of ROW acquisition, relocation of displaced individuals and business, ROW engineering, valuation, business goodwill estimation, property clearance, environmental site assessment, sale of surplus properties, utility relocation, and eminent domain support; ensures that ROW is certified on time, prior to construction.
  • Oversees consultant progress and services including ensuring consultants provide regular updates, adherence to established deadlines, adequate communication, and conduct of recurring status meetings; reviews and recommends all consultant prepared agreements and documents for approval.
  • Prepares for, attends, and participates in ROW meetings on all projects and property-related matters.
  • Reviews various ROW related documents, including appraisal maps and appraisal reports, environmental site assessments, ROW mapping, deeds, records of survey, and other documents for adequacy and accuracy.
  • Order and review preliminary title reports or litigation guarantees for property encumbrances to be cleared during the escrow process.
  • Tracks utility relocation agreements, relocation progress, and progress payments.
  • Reviews and recommends all escrow documents for approval.
  • Assists in the oversight in utility relocation matters; attends meetings and coordinates with cities and legal counsel as needed.
  • Coordinates with CalTrans on state highway system projects; researches and interprets CalTrans policies, protocols, requirements, and regulations.
  • Oversees the expenditure of grant funded property acquisitions and coordinates with the Wildlife Conservation Board or other entities pertaining to grant management.
  • Coordinates with legal counsel on eminent domain matters and scheduling, as well as the Resolution of Necessity including the Condemnation Evaluation Meeting and Condemnation Panel Review Meeting.
  • Coordinates with legal counsel on conflict resolution as outlined in the Multiple Species Habitat Conservation Plan (MSHCP).
  • Reviews and processes all ROW capital payment requests, including legal judgments, escrows, lost rents, and other factors.
  • Coordinates with project managers and consultants on ROW components and documents for construction projects.
  • Coordinates with Riverside County Regional Park & Open-Space District on property inspections pertaining to Regional Conservation Authority (RCA) property acquisitions.
  • Provides technical guidance to staff on property management and railroad licensing issues.
  • Plans, prepares, and directs consultants on excess land disposition; coordinates with cities, County, and potential buyers on real property matters and intra-agency transactions; recommends sales; prepares staff reports and makes presentation for committee and Commission approvals.
  • Prepares ROW scopes of work for Request for Proposals (RFPs) for ROW consultants in accordance with procurement processes and procedures; reads and evaluates rate proposals; participates in interviews; obtains Commission approval.
  • Coordinates the preparation of the annual budgets for various rail and highway projects specifically related to the ROW component; integrates data into project budget worksheets; monitors ROW expenditures against budget and recommends and prepares budget amendments for the ROW Manager when appropriate.
  • Oversees the preparation and finalization of construction and maintenance agreements with railroads and ROW components of cooperative agreements with CalTrans.
  • Researches and responds to inquiries and requests in support of public inquiries and of senior management staff relating to ROW issues.
  • Oversees the maintenance of ROW records, including databases, maps, and legal documents; ensures compliance with federal and state regulations.
  • Monitors compliance with all applicable policies, rules, regulations, and laws related to ROW.
  • Follows RCTC’s Right of Way Policies and Procedures Manual, Caltrans Right of Way Manual, and/or FTA Circular, as applicable.
  • Stays abreast with legal, regulatory, and policy developments affecting areas of responsibility.
  • Performs other duties and special projects as required.

KNOWLEDGE OF:

  • Federal and state regulations governing ROW acquisition, relocation, and property management.
  • RCA’s MSHCP
  • Working knowledge of the National Environmental Policy Act (NEPA) and the California Environmental Quality Act (CEQA) regulations.
  • Uniform Standards of Professional Appraisal Practice (USPAP) and Uniform Appraisal Standards for Federal Land Acquisitions (Yellow Book).
  • Principles and practices of preparing ROW acquisition schedules and budgets.
  • Principles and practices of hazardous materials inspection and mitigation.
  • Principles and practices of negotiation and communications.
  • Advanced project and/or program management, analytical processes, and report preparation techniques.
  • Advanced organizational and operational practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
  • Budget development and administration and sound financial management policies and procedures.
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
  • Research and reporting methods, techniques, and procedures.
  • Record keeping principles and procedures.
  • Modern office practices, methods, and computer equipment and applications related to the work.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for effectively representing RCTC in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and RCTC staff.

ABILITY TO:

  • Perform programmatic administrative, budgeting, and operational reporting activities.
  • Plan and conduct effective research studies applying appropriate and effective methodology.
  • Plan, organize, and carry out assignments from management staff with minimal direction.
  • Perform difficult and complex research on a wide variety of administrative topics including ROW program requirements, funding, budget proposals, and operational alternatives.
  • Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
  • Research, analyze, and evaluate new service delivery and improvements in operations, methods, procedures, and techniques.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations.
  • Effectively represent the department and RCTC in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
  • Establish and maintain a variety of filing, record keeping, and tracking systems.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  • Possession of, or ability to become a Notary Public within the first year of employment.
  • SR/WA Designation from the IRWA (preference).

PHYSICAL & ENVIRONMENTAL ELEMENTS: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various RCTC meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  This is primarily a sedentary office classification although standing in and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public in explaining RCTC policies and requesting and providing information.

Summary of Benefits Available


  • CalPERS Retirement System
  • Classic: 2.7% @ 55/PEPRA: 2% @ 62
  • Up to $750/month towards Medical Plans
  • Dental & Vision fully paid by RCTC
  • 401(a) Money Purchase Plan
  • 457 Deferred Compensation
  • $100,000 Group Life Insurance
  • Short and Long-Term Disability
  • 9/80 Work Schedule
  • Vacation
  • Sick leave
  • 12 Holidays/Year
  • Transportation Assistance Programs
  • Tuition Reimbursement Program

An RCTC employment application and resume must be submitted for consideration.

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Salary Range: $8,612- $11,626 per month
Application Deadline: Friday, October 15, 2021 at 4:00 p.m.

QUALIFICATIONS: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Required: Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in information technology, computer science, or a closely related field and at least five (5) years of progressively responsible information technology project management, system and infrastructure design and maintenance, and/or systems analysis experience.

Licenses:  Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

The Riverside County Transportation Commission (RCTC/Commission), established through California State law, oversees funding and coordination of all public transportation services within Riverside County.  The Commission’s responsibilities have grown in the 41 years since its inception from coordinating highway and transit planning and identifying projects for state and federal funding to responsibility for all aspects of region-wide planning for Riverside County’s mobility and operating toll facilities.  Join an amazing team at RCTC and help plan and deliver transportation solutions!

GENERAL DESCRIPTION: Under general direction, plans directs, and oversees the design, configuration, operations, and maintenance of toll information systems and infrastructure, including networks, servers, fiber optics, and databases; oversees systems and infrastructure performance; serves as a project manager to drive Toll information technology projects from initiation through delivery; monitors data trends and conducts system assessments to ensure system performance, security, and integrity; performs other related duties as required.

This is a single-position classification responsible for providing project management and consultant oversight for the toll department in the following areas: toll system hardware and software, application(s), server infrastructure, fiber optics, network, telecommunications, and data systems, database administration, and systems security administration. Responsibilities include performing diverse, specialized, and highly technical work involving significant accountability and decision-making responsibility. The position receives only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only):

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.  

  • Develops requests for proposals and qualifications for professional services; evaluates proposals and recommends project award; develops and reviews contract terms and amendments; ensures contractor compliance with RCTC and department standards and specifications and time and budget estimates.
  • Reviews and comments on the design of new or replacement toll systems ensuring alignment with RCTC goals and compliance with contract requirements and Toll Department business rules; makes recommendations and decisions to provide RCTC with best-in-class systems.
  • Coordinates toll system infrastructure design and installation with others.
  • Inspects the installation of toll systems and witnesses and documents all phases of system testing to ensure the systems are performing according to design and contractual requirements.
  • Monitors contractor performed maintenance to ensure preventative maintenance and unplanned maintenance are performed according to the approved procedures.
  • Develops and carries out a monitoring program for all aspects of the toll systems to optimize the integrity of toll transactions and revenue.
  • Monitors trends in data output and performs regular system performance assessments of critical information technology network, server, and data storage infrastructure, systems, and devices to identify and mitigate potential vulnerabilities and problems; coordinates with vendors/consultants to implement corrective actions to ensure effective and efficient system functionality.
  • Reviews and monitors redundant systems and disaster recovery solutions ensuring toll system data is properly protected.
  • Provides input into fiber/communication network design and maintenance, including reviewing designs and modifying and monitoring toll systems fiber optics systems and network infrastructure to ensure functionality and operational stability.
  • Works with the Toll Technology Manager to prioritize, schedule, and allocate resources to projects; develops service level agreements; monitors project progress and ensures project goals and agreement requirements are met.
  • Coordinates interfaces between various toll system providers and statewide partners.
  • Reviews contractor provided information system and infrastructure security controls, security features, and firewall rules to identify and escalate potential vulnerabilities.
  • Writes and maintains comprehensive technical documentation including workflow diagrams, design specifications, and procedures for the utilization of toll information systems.
  • Facilitates communication and negotiation of information systems commitments within the Toll Department and sustains coordination among all affected stakeholders; assists the Toll Operations Director and Toll Operations Manager with the administration of contracts which include systems.
  • Conducts research and stays current on new trends and innovative solutions in toll information systems; recommends new technologies which would improve the toll program’s operational effectiveness.

KNOWLEDGE OF:

  • Principles, practices, methods, and techniques of planning, directing, and overseeing the evaluation, configuration, troubleshooting, and diagnosis and resolution of issues in the following areas: computer hardware and software, application(s), server infrastructure, fiber optics, network, telecommunications, and data systems, database administration, and systems security administration.
  • Principles and practices of information technology applications, systems, security, and infrastructure analysis, design, and monitoring.
  • Data management and reporting tools.
  • Methods and techniques of eliciting information and performing diagnostic procedures on technology systems.
  • Security and monitoring devices and procedures necessary to maintain the integrity and security of data.
  • Principles and practices of project management, identifying technology needs and issues, researching and evaluating technology and the most effective courses of action, and implementing solutions.
  • Principles and practices of contract administration and vendor relationship management.
  • Principles and practices of developing and maintaining technical documentation, files, and records.
  • Applicable federal, state, and local laws, rules, and regulations and RCTC policies and procedures relevant to assigned areas of responsibility.
  • Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
  • Research and reporting methods, techniques, and procedures.
  • Modern office practices, methods, computer equipment, and applications related to work.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, consultants, and RCTC staff.

ABILITY TO:

  • Plan, direct, and oversee the evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware and software, application(s), server infrastructure, network, telecommunications, and data systems, databases, and systems security.
  • Plan and manage information technology development, enhancement, and maintenance projects.
  • Perform analyses of technology requirements and needs; identify, evaluate, and solve information technology problems; design and implement new or revised systems and procedures; provide technical advice and consultation and ensure efficient system utilization.
  • Lead design and process improvement sessions to identify business and user needs and discuss application capabilities and design modifications needed for improvement.
  • Interpret, apply, explain, and ensure compliance with federal, state, and local laws, rules, and regulations and RCTC policies and procedures.
  • Prepare clear and concise system documentation, user procedures, reports, and other written materials.
  • Deal tactfully with the users, vendors, contractors, consultants, and staff in providing information, answering questions, and providing customer service.
  • Establish and meet service level agreement with users.
  • Plan, organize, direct, and coordinate the work of vendors, contractors, and consultants; delegate authority and responsibility.
  • Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Operate office equipment and computer applications related to the work.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

PHYSICAL & ENVIRONMENTAL ELEMENTS: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various RCTC meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  This is primarily a sedentary office classification although standing in and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public in explaining RCTC policies and requesting and providing information.

Summary of Benefits Available


  • CalPERS Retirement System
  • Classic: 2.7% @ 55/PEPRA: 2% @ 62
  • Up to $750/month towards Medical Plans
  • Dental & Vision fully paid by RCTC
  • 401(a) Money Purchase Plan
  • 457 Deferred Compensation
  • $100,000 Group Life Insurance
  • Short and Long-Term Disability
  • 9/80 Work Schedule
  • Vacation
  • Sick leave
  • 12 Holidays/Year
  • Transportation Assistance Programs
  • Tuition Reimbursement Program

An RCTC employment application and resume must be submitted for consideration.

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Thank you for your interest in Riverside County Transportation Commission (RCTC).

Due to the volume of applications received, we are not able to confirm receipt or current status of individual applications by phone. We make every effort to confirm the receipt of applications via email, when possible.

We appreciate your interest in RCTC and wish you every success.

HOW TO APPLY


RCTC accepts applications for employment only for currently posted/open positions.

Please review the job announcement to confirm any supplemental questions or specific requirements pertinent to that recruitment. Applications received after the posted recruitment deadline will not be considered for the position.

Please submit RCTC Employment Application, resume, and applicable documents directly to HR@rctc.org.

RCTC Online Application Icon White

APPLICATION

Download the application here.
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It is the policy of RCTC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RCTC will provide reasonable accommodations for qualified individuals with disabilities.

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