The Human Resources Department creates, encourages, and maintains an environment that supports, develops and sustains the wellbeing of RCTC’s employees. This is accomplished by being a knowledgeable, approachable, and professional resource in providing quality services in the areas of employee relations, benefits, recruitment and retention, organizational development, compensation, and human resource information management. Human Resources develops and communicates sound policies and procedures that balance the needs of employees and the needs of the Commission while ensuring compliance with federal and state law. RCTC implements human resource best practices and innovative solutions while providing a high quality service, efficiency, employee growth and enrichment. The Human Resources Department maintains a dedicated focus on customer service and continuous improvement and is committed to fostering an environment that sustains RCTC’s collaborative and entrepreneurial culture.

WORKING AT RCTC


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CAREERS


Current job openings

Salary Range: $8,606 - $11,619 per month
Application Deadline: Open Until Filled

The Riverside County Transportation Commission (RCTC or Commission), established through California state law, oversees funding and coordination of public transportation services within Riverside County. The Commission’s responsibilities have grown in the years since its inception from coordinating highway and transit planning and identifying projects for state and federal funding, to responsibility for all aspects of region-wide planning for multimodal mobility needs in a rapidly growing region. RCTC administers Measure A, a half-cent sales tax measure, approved by voters to support transportation projects, programs, and services.

Join an amazing team at RCTC and help plan and deliver mobility solutions for all communities while protecting the beautiful landscapes of western Riverside County!

QUALIFICATIONS

Required: Equivalent to a Bachelor’s degree in business, computer science, or a closely related field and a minimum of five (5) years of professional experience involving complex principles and practices of systems, operations or project development and knowledge of complex analytical principles.

Licenses: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

GENERAL DESCRIPTION: Under general supervision, this position provides support to the Toll Program through toll system procurement, development and deployment, contract management and oversight of toll system providers, system initiatives, complex data management and reporting, roadway operations management, cost and revenue optimization, and related work as required.

This is the advanced journey-level class in the Management Analyst series.  Incumbents serve as subject matter experts in assigned functional areas and perform complex research and analysis to support RCTC projects and programs.  Incumbents support the work of management staff by providing a professional-level resource for.  Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility.  This class is distinguished from the Toll Technology Manager in that the latter has full management and supervisory authority in directing the toll technology and roadway operations

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only):

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Conduct analysis of matters related to toll program planning, project development, implementation, administration and operations including business process reviews, cost effectiveness, and impact assessment of potential or existing changes in business practices.
  • Perform analysis of system processes to validate the successful completion of transaction processing. Develop performance management tools to evaluate the efficiency and effectiveness of the toll program’s strategic initiatives, business plans and action steps including the development of Key Performance Indicators (KPI’s) and other performance measures, and the development of a program-wide scorecard.  Developing action plans to address performance issues.
  • Conduct research of best practices of industry specific and cross-industry best practices including conducting benchmarking of peer tolling agencies.  Utilize best practice and benchmarking to recommend opportunities to improve toll program functions.
  • Communicate and interact with external stakeholders and business contacts including contractors, vendors, and other regional toll and public agencies.
  • Assist with the preparation of Requests for Proposals (RFP), calls for projects, budget and/or funding analysis, program updates, and preparation and presentation of board agenda items.
  • Develop and submit reports to the Board and internal and external committees, including requesting or recommending funding approval and programming of funds; receives and files reports as needed.
  • Provides on-going support for project development activities of both planned facilities and future facilities as required.
  • Attends, facilitates, and leads recurring and periodic meetings within and outside the agency including participating in toll industry events, conferences and meetings.
  • Maintain frequent contact with partner agencies to determine their respective needs and requirements and serve as a technical resource when necessary.
  • Administer contracts including review of consultant, advisor, vendor, or contractor work for compliance with contract terms, performance levels, initiation of change orders and review of payment requests.
  • Develop techniques and carry out procedures to audit accuracy of toll transaction processing, revenue collection and contractor processes.
  • Management and analysis of large data volumes through the use of various business intelligence applications.
  • Develop and maintain reports and respond to data requests in a timely and accurate manner.
  • Perform analysis of operational issues and recommend system, procedure and policy improvements.
  • Develop written toll policies and procedures for the work performed within the Toll Program.
  • Support the 24-hour, seven-day-a-week toll operation including responding to incidents, emergencies, system issues and system deployments.
  • Participate in the development and implementation of new toll systems and changes to existing systems.
  • Performs other duties and special projects as assigned or required.

KNOWLEDGE OF:

  • Audit and compliance techniques and procedures.
  • Advanced project and/or program management, analytical processes, and report preparation techniques.
  • Advanced organizational and operational practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
  • Best practice research and evaluation techniques.
  • Performance management including the development and analysis of KPIs and other performance measures.
  • Contract procurement processes and administration. Contract management and oversight.
  • System implementation and configuration management principles.
  • Database management principles, data mining techniques using various business intelligence applications.
  • System processes including flow of transactions, external interfaces, credit card processing, payment processing, and application of business rules.
  • Research and reporting methods, techniques, and procedures.
  • Record keeping principles and procedures.
  • Modern office practices, methods, and computer equipment and applications related to the work.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for effectively representing RCTC in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Database governance and administration
  • Creation and maintenance of standard operating procedures.

ABILITY TO:

  • Create and understand Standard Query Language (SQL)
  • Utilize data visualization software
  • Experience with ETL tools and their use for data transformation (Alteryx, SPSS, etc).
  • Perform various types of analytics including descriptive, diagnostic, predictive or prescriptive analytics
  • Perform regression to identify relationships between variables that may impact toll lane performance
  • Plan and conduct effective research studies applying appropriate and effective methodology.
  • Plan, organize, and carry out assignments from management staff with minimal direction.
  • Perform difficult and complex research on a wide variety of administrative topics including planning and program requirements, funding, budget proposals, and operational alternatives.
  • Perform complex data analysis and data mining.
  • Procure and administer contracts.
  • Perform system and transaction audits.
  • Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
  • Research, analyze, and evaluate new service delivery and improvements in operations, methods, procedures, and techniques.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Effectively represent the department and RCTC in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
  • Establish and maintain a variety of filing, record keeping, and tracking systems.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

PHYSICAL & ENVIRONMENTAL ELEMENTSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various RCTC meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, over the telephone, and via video meeting technologies.  This is primarily a sedentary office classification although standing in and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public in explaining RCTC policies and requesting and providing information.

Summary of Benefits Available


  • CalPERS Retirement System
  • Classic: 2.7% @ 55/PEPRA: 2% @ 62
  • Up to $1,500/month towards Medical Plans
  • Dental & Vision fully paid by RCTC
  • 401(a) Money Purchase Plan
  • 457 Deferred Compensation
  • $100,000 Group Life Insurance

  • Short and Long-Term Disability
  • 9/80 Work Schedule
  • Vacation
  • Sick leave
  • 12 Holidays/Year
  • Transportation Assistance Programs
  • Tuition Reimbursement Program

An RCTC employment application and resume must be submitted for consideration.

Salary Range: $8,606 - $11,619 per month
Application Deadline: September 2, 2022 @ 4:00 p.m.

*Please submit supplemental questionnaire with application

The Riverside County Transportation Commission (RCTC or Commission), established through California state law, oversees funding and coordination of public transportation services within Riverside County. The Commission’s responsibilities have grown in the years since its inception from coordinating highway and transit planning and identifying projects for state and federal funding, to responsibility for all aspects of region-wide planning for multimodal mobility needs in a rapidly growing region. RCTC administers Measure A, a half-cent sales tax measure, approved by voters to support transportation projects, programs, and services.

Join an amazing team at RCTC and help plan and deliver mobility solutions for all communities while protecting the beautiful landscapes of western Riverside County!

QUALIFICATIONS:

Required: A Bachelor’s degree from an accredited college or university with major course work in business or public administration, public policy, urban planning, transportation planning, civil engineering, or a closely related field. At least five (5) years of increasingly responsible experience performing transportation planning or programming or fund administration in a closely related field.

Licenses: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

GENERAL DESCRIPTION:

Under general supervision, provides complex planning and programmatic analysis in support of major regional planning initiatives, program managers, and director level positions to achieve department and RCTC goals; performs related work as required.

This is the advanced journey-level class in the Management Analyst series. Incumbents serve as subject matter experts in assigned functional areas and perform varied research and analysis to support RCTC projects and programs, including fund administration, budget analysis, and program evaluation. Incumbents support the work of management staff by providing a professional-level resource for program, budgetary, fund, and operational analyses and studies. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. This class is distinguished from the Planning and Programming Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of operations within the division.

IDEAL CANDIDATE:

This position is ideal for an experienced professional who has the skillsets to perform the technical requirements of this positions with a strong interest in applying their expertise in the financial programming and transportation planning of large-scale capital projects and programs. The ideal candidate will be detail oriented and possess:

  • Excellent interpersonal and communication skills
  • The ability to think strategically and to see the big picture
  • Initiative and a proactive approach to work
  • Strong time management and organizational skills
  • Demonstrated knowledge of the various federal, state, and local funding sources
  • Experience with the development of RFPs, scopes of work, budgets, schedules, and contract management
  • Demonstrated success in grant funding pursuits
  • General understanding of urban planning or transportation planning principles, concepts, standards, and practices
  • Strong presentation skills and the ability to write clear and effective reports, correspondence, and other written material

SUPPLEMENTAL QUESTIONNAIRE:

Resumes and applications provide us with useful information but it is also helpful to give candidates an opportunity to provide additional context about their experience, interests, skills etc. Please answer each of the questions contained within the questionnaire at the link below and submit them along with your application. Thank you for your interest in joining the Riverside County Transportation Commission team of dedicated employees!

Summary of Benefits Available


  • CalPERS Retirement System
  • Classic: 2.7% @ 55/PEPRA: 2% @ 62
  • Up to $1,500/month towards Medical Plans
  • Dental & Vision fully paid by RCTC
  • 401(a) Money Purchase Plan
  • 457 Deferred Compensation
  • $100,000 Group Life Insurance

  • Short and Long-Term Disability
  • 9/80 Work Schedule
  • Vacation
  • Sick leave
  • 12 Holidays/Year
  • Transportation Assistance Programs
  • Tuition Reimbursement Program

An RCTC employment application, supplemental questionnaire and resume must be submitted for consideration.

*Please submit supplemental questionnaire with application

Salary Range: $11,017 - $14,873 per month
Application Deadline: Open Until Filled

The Riverside County Transportation Commission (RCTC or Commission), established through California state law, oversees funding and coordination of public transportation services within Riverside County. The Commission’s responsibilities have grown in the years since its inception from coordinating highway and transit planning and identifying projects for state and federal funding, to responsibility for all aspects of region-wide planning for multimodal mobility needs in a rapidly growing region. RCTC administers Measure A, a half-cent sales tax measure, approved by voters to support transportation projects, programs, and services.

On January 1, 2021, RCTC became the managing agency of the Western Riverside County Regional Conservation Authority (RCA), which administers the Western Riverside County Multiple Species Habitat Conservation Plan (MSHCP). Covering the western half of the county, the mission of the MSHCP is to assemble a 500,000-acre reserve for the permanent conservation of habitat for 146 protected species. The MSHCP promotes the multi-benefits of biodiversity and open space access, while streamlining the delivery of transportation projects and other development in a sustainable manner.

Join an amazing team at RCTC and help plan and deliver mobility solutions for all communities while protecting the beautiful landscapes of western Riverside County!

QUALIFICATIONS

Required: Equivalent to Bachelor’s degree in biological sciences, ecology, natural resource management/analysis, environmental studies, or a closely related field and seven (7) years of professional experience in natural resource management, wildlife management, biological research, ecology, habitat restoration, or biological consulting with strong background in ecological principles.

Demonstrate MSHCP project compliance expertise.

Licenses: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

GENERAL DESCRIPTION: Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing complex professional and technical support related to Multiple Species Habitat Conservation Plan (MSHCP) reserve management and monitoring and land management programs; collaborates with the Deputy Director of Regional Conservation on drafting monitoring/management protocols and management plans; assists in creating and implementing integrated species and habitat management programs for MSHCP Habitat Management Units; performs analysis of resource trends and restoration needs, fire management planning and coordination, and MSHCP project compliance; provides highly complex and responsible support to the Deputy Director of Regional Conservation in areas of expertise; performs related work as required.

This is a program management classification that manages the activities related to MSHCP reserve management and monitoring. The incumbent organizes and oversees day-to-day activities of the reserve management and monitoring and land management programs. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent is responsible for providing professional-level support to the Deputy Director of Regional Conservation in a variety of areas. Successful performance of the work requires an extensive professional background. This class is distinguished from the Deputy Director of Regional Conservation in that the latter has full management authority in planning, organizing, and directing the management and implementation of the MSHCP and assisting in the management of all regional conservation department functions, programs, and projects.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only):

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Plans, organizes, and manages the reserve management and monitoring and land management programs in support of the MSHCP; provides support on all aspects of MSHCP management; tracks MSHCP requirements for monitoring and management.
  • Leads and oversees the work of consultant teams and partner agencies as part of regional conservation programs and projects.
  • Develops and updates draft and final MSHCP Adaptive Habitat Management Unit Plans for the regional conservation reserve lands; develops and updates plans for vegetation monitoring, core species analyses, species analysis over periods of time, and related monitoring and analyses.
  • Assists in directing and guiding the management and monitoring of the regional conservation reserve; directs the establishment of systems for maintaining all property and facility space utilization inventories; coordinates and collaborates with land managers or project applicants on use of reserve lands.
  • Coordinates land management with Riverside County Regional Park and Open-Space District Department and reserve management with contractors like Santa Ana Watershed Association and other partners; reviews activities and projects to ensure compliance with MSHCP requirements.
  • Performs Joint Project Review, Participating Special Entity, and Criteria refinement and makes findings with regard to MSHCP consistency or inconsistency; strategizes and makes recommendations to bring projects into compliance with the MSHCP.
  • Establishes ecologically sound guidelines for fire management on RCA reserve lands and protocols for integrating monitoring and management data and long-term tracking of vegetation management.
  • Coordinates regularly with biological monitoring program staff and land management program staff on all facets of MSHCP compliance.
  • Researches and prepares applications for federal, state, and local funding opportunities; coordinates grant application completion and submission, award acceptance, and contract execution and administration; ensures compliance with grant obligations and reporting requirements and timelines; serves as a liaison between RCTC, funding agencies, and local and regional partners.
  • Participates in public outreach events; provides information and answers questions pertaining to the MSHCP and related conservation issues in the county.
  • Performs site visits of conserved lands, properties of interest, and proposed development sites to evaluate resources in the field.
  • Participates in the development and implementation of regional conservation and MSHCP goals, objectives, policies, and priorities.
  • Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees on performance issues; recommends discipline to the Deputy Director.
  • Writes, reviews, and presents staff, technical, and other reports related to regional conservation programs and activities.
  • Assists in the development of consultant requests for proposals and qualifications for professional services; evaluates proposals and recommends project award; negotiates consultant contract scope, schedule, and cost, and recommends approval of contracts; develops and reviews contract terms and amendments; ensures contractor compliance with RCTC standards and specifications and time and budget estimates; reviews and updates deliverables; coordinates and reviews contract billings; analyzes and resolves complex problems that may arise.
  • Participates in the development and administration of assigned annual budget; monitors and approves expenditures; directs and implements adjustments as necessary; ensures expenditures meet budget, grant, and program requirements.
  • Interprets and applies federal and state guidelines to ensure RCTC compliance with program standards and intergovernmental and grant funding requirements.
  • Manages, coordinates, and completes other special projects as assigned.
  • Performs other duties as required.

KNOWLEDGE OF:

  • Administrative principles and practices related to the development, analysis, and evaluation of regional conservation programs and operational needs of assigned programs.
  • Theories, principles, and practices of field biology and ecology.
  • The ecology of soils, vegetation, and species in the lowlands of western Riverside County.
  • The natural history, conservation, preservation, wildlife habitat, and endangered species of western Riverside County.
  • Methods and procedures for conducting field studies and obtaining research data.
  • Principles and practices of budget development and administration, contract administration, and sound financial management policies and procedures.
  • Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures governing regional conservation programs, including the California Environmental Quality Act, National Environmental Policy Act, federal Clean Water Act Sections 401 and 404, and state Fish and Game Code 1600.
  • Recent and on-going developments, current literature, and sources of information related to the implementation of assigned programs.
  • Record keeping principles and procedures.
  • Modern office practices, methods, and computer equipment and applications related to the work.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for effectively representing the regional conservation department and RCTC in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and RCTC staff.

ABILITY TO:

  • Demonstrate a high standard of personal integrity.
  • Track, analyze, interpret, and summarize legislation and proposed regulations or administrative guidelines.
  • Write at an advanced level that demonstrates technical engagement of policy and articulates to diverse audiences a narrative of the region’s role in advancing transportation mobility and multi-benefit habitat conservation, in relation to the state and federal governments.
  • Make strategic, politically-sound recommendations to RCTC management and elected officials based on data, analysis, and personal integrity.
  • Effectively plan, conduct, and present complex research in coordination with other departments to RCTC management containing credible information that can be easily communicated externally.
  • Deliver clear and concise written and verbal presentations and technical documents to a wide variety of audiences such as RCTC management, elected officials and their staff, and community stakeholders.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical deadlines.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Effectively represent the External Affairs Department and RCTC in meetings with governmental agencies, community groups, businesses, advocacy organizations, and in meetings with individuals.
  • Maintain strict confidentiality regarding politically sensitive matters.
  • Receive and adapt to constructive feedback; provide constructive feedback to other team members.
  • Be comfortable and professional in highly visible situations, such as interdepartmental meetings at RCTC, external meetings with influential stakeholders, public meetings and public presentations.
  • Maintain brand and message consistency across a variety of platforms, such as written correspondence, advocacy and communications collateral materials, public presentations, testimony, and website content.
  • Work independently with minimal direction and strong instinct about what needs to be done.
  • Establish and maintain a variety of filing, record keeping, and tracking systems.
  • Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
  • Use English effectively to communicate in person, via phone and video, and in writing.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

PHYSICAL & ENVIRONMENTAL ELEMENTSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer; must possess the experience and physical ability to perform job tasks in the field; to operate a motor vehicle and to visit various meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

This is a job that requires great facility with working in the field and office. The employee will work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public in explaining regional conservation, MSHCP, and RCTC policies and requesting and providing information.

Summary of Benefits Available


  • CalPERS Retirement System
  • Classic: 2.7% @ 55/PEPRA: 2% @ 62
  • Up to $1,500/month towards Medical Plans
  • Dental & Vision fully paid by RCTC
  • 401(a) Money Purchase Plan
  • 457 Deferred Compensation
  • $100,000 Group Life Insurance

  • Short and Long-Term Disability
  • 9/80 Work Schedule
  • Vacation
  • Sick leave
  • 12 Holidays/Year
  • Transportation Assistance Programs
  • Tuition Reimbursement Program

An RCTC employment application and resume must be submitted for consideration.

Thank you for your interest in Riverside County Transportation Commission (RCTC).

Due to the volume of applications received, we are not able to confirm receipt or current status of individual applications by phone. We make every effort to confirm the receipt of applications via email, when possible.

We appreciate your interest in RCTC and wish you every success.

HOW TO APPLY


RCTC accepts applications for employment only for currently posted/open positions.

Please review the job announcement to confirm any supplemental questions or specific requirements pertinent to that recruitment. Applications received after the posted recruitment deadline will not be considered for the position.

Please submit RCTC Employment Application, resume, and applicable documents directly to HR@rctc.org.

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APPLICATION

Download the application here.
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It is the policy of RCTC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RCTC will provide reasonable accommodations for qualified individuals with disabilities.

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