“How Full is My Train?” users can view average train ridership before boarding. If their travel plans are flexible, they may choose to take a train that usually has fewer people on it. In many cases, riders will be able to simply move to other cars if one car appears crowded.

“We know that safety is top of mind with our customers,” said Metrolink Board Chair Brian Humphrey. “Safety is foundational at Metrolink – and a shared responsibility.  Riders are required to wear face coverings while on our platforms and on board our trains. This tool empowers the rider to practice social distancing.”

Metrolink’s recent Customer Survey found that social distancing and cleanliness are among the top concerns of riders. The survey also showed that popular amenities like electrical outlets and Wi-Fi are now taking backseat to riders’ desire for hand sanitizers on every rail car.

Safety First at Metrolink

Since March, Metrolink has significantly enhanced cleaning and other safety protocols to keep riders safe. These include:

• Enhancing cleaning protocols, including wiping down regularly touched surfaces such as doors, restrooms, headrests, armrests, handrails, tables and trash areas with disinfecting products, as well as daily use of electrostatic sprayers that mist hospital-grade disinfectant on all areas of train cars – especially helpful for hidden and hard-to-reach locations.
• Introducing a new Clean Care Crew dedicated to cleaning and disinfecting trains throughout the day.
• Installing hand sanitizer stations on each train car, and ensuring they are filled more often.
• Requiring face masks and coverings for anyone aboard Metrolink trains and on Metrolink platforms and providing conductors with a limited supply of face masks for riders who have forgotten their face covering.
• Continuing to reiterate guidance from the Centers for Disease Control and other health authorities on ways to keep themselves and others safe through personal hygiene and social distancing.

Learn more.

The Point: Keeping workers and the public safe is RCTC’s top priority

Public safety continues to be the Riverside County Transportation Commission’s top priority. Our infrastructure projects are part of the supply chain that moves goods and workers across our region. We appreciate the men and women who are designing and building our projects and keeping them safe and the public safe are of critical importance.

COVID-19 cases are increasing, and Riverside County residents are experiencing layoffs and furloughs. Residents may be wondering why transportation projects remain under construction during this time. Under the Governor’s Executive Order, employees who support construction, operation, inspection, and maintenance of construction sites and projects are designated as part of California’s essential workforce and will continue working.

Our Commission, which is governed by elected representatives from the Riverside County Board of Supervisors and each of our 28 cities, is implementing multiple safe workplace practices.

Construction crews for our Route 60 Truck Lanes and I-15 Express Lanes have received intensive training and took part in an event today led by the Association of General Contractors (AGC) to reiterate ways to minimize exposure risk to COVID-19. Safe practices include:

• Social distancing
• Zero-tolerance policy for working when ill
• Minimizing exposure between crews
• Wearing personal protective equipment and ensuring hygienic use
• Proper hygiene among crew members
• Appropriate personal protective equipment
• No sharing of tools; disinfecting work areas with approved cleaners
• Changing clothes after leaving the job site and before arriving home and washing work clothes properly

RCTC will continue to adhere to safe workplace standards and will make adjustments as needed. Thank you to our staff, contractors, and subcontractors who are making our work sites safe and building the infrastructure relied upon by our economy.