From changing a flat tire to helping someone who was just in minor fender bender, RCTC’s Freeway Service Patrol (FSP) Program has assisted more than 26,000 motorists get back on the road in the first half of 2026.

The FSP roving trucks are constantly patrolling Riverside County’s 91 freeway along with large segments of the I-15, I-215, and SR-60, for stranded motorists in need of assistance. So, if you see a white FSP tow truck with a yellow and blue decal on the door approaching while you’re stranded on the freeway, help may be just moments away.

One Riverside County motorist, Gloria R., recently shared her experience with an FSP operator, saying “he was great overall! Assisted us with putting the spare, and even allowed me and my son to wait inside his patrol truck (with the AC) – it was a hot afternoon!”

Dinah G. said the “program really helped me in time of need. Helped ease my anxiety from being on the shoulder with vehicles traveling at a high rate of speed,” and Stefani D. praised an FSP driver’s professionalism, saying “he was confident and helped us to feel assured we were fine. He safely got us off the over ramp and assisted with the tire.”

Since the program’s inception in 1993, FSP drivers have helped more than one million stranded motorists on Riverside County highways.

FSP isn’t just about getting vehicles moving again; it’s about helping people stay safe during an unexpected roadside emergency. For more information about the FSP Program, please visit: rctc.org/fsp

How do you get your travel information? Whether you’re checking traffic before heading out, planning a transit trip, or looking for rideshare or vanpool options, SoCal 511 is designed to help travelers across southern California plan for a smoother trip.

Travelers are now invited to help guide the next evolution of SoCal 511.

To ensure SoCal 511 continues to meet the needs of today’s travelers, Los Angeles County Service Authority for Freeway Emergencies (LA SAFE) and its regional partners, including RCTC, are seeking input from the traveling public through an online customer survey. The purpose of the survey is to better understand how people currently use SoCal 511, what information they find most valuable, and where improvements can be made.

Whether you use SoCal 511 regularly or have only accessed it a few times, your feedback will help inform future enhancements to SoCal 511, including how information is presented, which features are most useful, and how effectively the system communicates travel updates. As travel patterns, technology, and user expectations evolve, this input will play an important role in guiding updates that improve the overall user experience.

This regional service is provided through a partnership between the Riverside County Transportation Commission, San Bernardino County Transportation Authority, Orange County Transportation Authority, Ventura County Transportation Commission, and Los Angeles County Metropolitan Transit Authority.

Visit SoCal511Survey.com to take the survey and share your feedback.

Every year the Metrolink Holiday Express Train brings joy and a one-of-a-kind experience that transforms an ordinary train ride into a festive wonderland featuring dazzling decorations, joyful carolers, and unforgettable appearances by Santa and Mrs. Claus. This holiday season, this magical train returns to Riverside County for an immersive seasonal experience on Saturday, December 20, 2025.

The Holiday Express Train features a 90-minute nonstop round-trip adventure departing from and returning to the Riverside-Downtown Metrolink Station. Before boarding, join RCTC, Metrolink, and partner organizations for festive fun. Enjoy pop-up booths with activities, giveaways, and holiday surprises. Guests are also encouraged to bring new, unwrapped toys to support the Miracles and Dreams Foundation in helping families in need during the holiday season.

Two Holiday Express Trains will depart from the Riverside-Downtown Metrolink Station on Saturday, December 20, 2025. Reservations are required for these trains, and tickets are offered on a first-come, first-served basis. The first train leaves the station at 10:30 a.m. and the second at 1:30 p.m. Please see the full schedule of activities below:

For more information about Metrolink’s Holiday Express Train events, including ticketing, pre-event festivities and boarding information, please visit: metrolinktrains.com/holidaytrain

The Commission took a bold step toward modernizing how motorists receive help on Riverside County roads by approving a contract with ICF Resources, LLC to conduct a comprehensive study on designing a next-generation Motorist Assistance Program (MAP) that reflects today’s technology and continues to meet the needs of the traveling public, especially following the recent sunset of the county’s call box system.

Before the widespread use of cell phones, call boxes were a lifeline for stranded drivers. Introduced in the 1990s, these roadside devices allowed motorists to request emergency help along highways and major corridors. But as cell phone coverage expanded and call box maintenance challenges mounted, RCTC and transportation agencies across California began phasing out the system. Over the past year, the remaining call boxes in Riverside County were removed.

Recognizing that motorists continue to face roadside emergencies despite the decline of call boxes usage, RCTC is exploring innovative ways to support motorists in need of assistance. The study will be the first-of-its-kind in California and will assess Riverside County’s current Motorist Assistance Program and identify modern alternatives that can fill the gap left by call boxes. The study will analyze various data points, including California Highway Patrol incident data, traffic volumes, and cellular coverage, to pinpoint areas where motorists may lack reliable service. The study will explore mobile-based solutions such as a 511 “call box” app feature, better cellular connectivity in low-coverage corridors, and the use of apps like Waze for real-time incident detection. Additionally, the study will evaluate the Freeway Service Patrol (FSP) to optimize service within current funding levels and anticipate future growth needs.

ICF is comprised of specialists in data analytics, emerging mobility technologies, and equity-focused planning. RCTC will coordinate with state and regional partners, including Caltrans, CHP, and local first responders, to ensure the new system leverages cutting-edge technology while remaining responsive to the needs of the community, partners, and stakeholders.

There is nothing like the feeling of the wind in your hair and face while riding a bike or even when you are sprinting the last mile on your run. Making such a ride or run on a dedicated trial is ever better in the Coachella Valley. After 14 years of perseverance, the Coachella Valley proudly celebrated the grand opening of CV Link – a 40-mile pathway connecting communities from Palm Springs to Coachella. Led by the Coachella Valley Association of Governments (CVAG), this multimodal corridor was designed and built for cyclists, pedestrians, and low-speed electric vehicles, offering a safer, scenic alternative to busy roadways.

Construction on the 40-mile corridor began in 2017 and was built mostly along the Whitewater River from Highway 111 and the Chino Wash in North Palm Springs to Airport Boulevard in the City of Coachella. CVAG, RCTC, and numerous partners across the county and the state worked together to bring this multimodal trail to life. Through Measure A, the twice voter-approved half-cent sales tax measure for transportation improvements in Riverside County, RCTC was able to support CV Link, and bring innovative mobility options to Coachella Valley that transform how people move.

The new pathway features a dual-path structure: a broad concrete lane catering to cyclists and low-speed electric vehicles, alongside a narrower decomposed granite trail designed for pedestrians and runners. To enhance safety, accessibility, and enjoyment, the facility features numerous shade structures, water stations, benches, bike racks, wayfinding signs, and solar powered LED lights along the pathway and at access points along each section of CV Link. The new trail will also be able to host future events like walks, races, and marathons.

CV Link marks an important step forward to building a resilient, more interconnected transportation system that provides options to residents in all corners of the County. Over the next 15 years, Riverside County will experience one of the largest population increases in the country. RCTC designed the Traffic Relief Plan – a countywide transportation investment blueprint – to address the transportation needs of our rapidly growing region. The Plan includes projects, such as the transformative Coachella Valley Rail, that will provide residents, commuters, and disadvantaged communities with more travel options.

RCTC congratulates CVAG and project partners on delivering the innovative CV Link and looks forward to continuing the momentum on Coachella Valley Rail, CV Sync, and the extension of CV Link to create a more mobile Coachella Valley and beyond.

For more than 10 years, the Riverside County Transportation Commission has commemorated Rail Safety Month in September with our partner, California Operation Lifesaver, and our communities. With frequent freight and passenger trains traveling through Riverside County, RCTC actively promotes rail safety education through public outreach programs to increase rail safety awareness at schools, businesses, and communities – especially those near railroad tracks.

With California consistently leading the nation in rail-related fatalities, it’s important to know what to do near tracks whether you’re driving, biking, or traveling on foot. By following these general safety tips, you can stay safe around trains and tracks:

1. Remember that trains approach faster and stop slower than they appear! Never overestimate how safe you are.
2. Always look both ways before crossing tracks. Always stay alert and eliminate distractions.
3. Always cross at designated crossings. Pay attention to and obey warning signs and signals.
4. Never walk on tracks. It is illegal and highly dangerous.
5. Trains are big! They overhang tracks. Always stay at least 15 feet from the tracks.
6. Never stop your vehicle on the tracks. If you stall or get stuck, get all passengers out and then get help.
7. Trains always have the right-of-way, so get out of the way! Don’t speed to beat the train, just wait it out.

Rail safety is everyone’s responsibility. You can help do your part by taking RCTC’s Rail Safety Pledge to affirm your commitment to rail safety and be entered for a chance to win a rail safety gift basket with four round-trip Metrolink tickets, a $150 gift card, and exclusive Metrolink swag. Take the pledge at: rctc.org/railsafety

Rail safety presentations are also available to schools, businesses, and organizations in Riverside County. If you are interested in scheduling a rail safety presentation, please contact us by email at: RailSafetyEducation@rctc.org

Summer is winding down and many of us are gearing up for one last adventure on the open road. Whether you’re planning a long road trip or just commuting locally, a little preparation goes a long way to ensure a safe, smooth ride. Here are some essential tips from RCTC to help you travel smart this season.

Before you set out, it’s critical to inspect your vehicle. Check your tires, brakes, fluids, and lights to ensure everything is in good working order. It’s a good idea to stock your car with some key emergency items like a spare tire/sealant, first-aid kit, flashlight, and jumper cables. Also, don’t forget to pack water, snacks, a phone charger, and any emergency supplies you might need.

Planning your route ahead of time can help you save time and avoid unnecessary frustration. Use resources like SoCal511.org or dial 511 for live traffic reports and transit planning assistance in southern California. This free service is an excellent resource for identifying rest stops and planning alternative routes when needed.

Despite all the best preparations, breakdowns can still occur. If you find yourself stranded on one of Riverside County’s many freeways, the Freeway Service Patrol (FSP) is available to help. These specially marked yellow and white tow trucks have the FSP logo. They cover key highways like the SR-91, I-15, SR-60, and I-215, and their drivers can assist with services like jump-starting your battery or providing a gallon of gas — at no cost to you.

If you experience a breakdown, remember to move your vehicle to the shoulder and stay inside with your seat belt fastened. FSP patrols operate mainly during peak commute times. If you need immediate assistance, don’t hesitate to call 911 — especially if you are in a dangerous situation.

For non-emergencies, you can reach out to CHP Dispatch or your roadside assistance provider, or even a friend or family member for help.

As you travel along Riverside and San Bernardino County highways, you might notice all the roadside call boxes have been removed. With most drivers now using mobile phones to contact roadside assistance directly, call box usage has declined significantly in recent years. As a result, regional transportation agencies have begun phasing out the call box system in favor of more modern methods of assisting motorists. It’s important to keep this in mind when traveling throughout the Inland Empire.

Smart driving doesn’t just happen — it starts with small habits. A quick safety check and being prepared for the unexpected can turn any trip into a wonderful adventure. Enjoy your summer travels and stay safe out there!

This year’s award season has made its way to Riverside County. Every year, Freeway Service Patrol (FSP) drivers gather for the annual FSP Driver Awards – where five outstanding drivers are recognized for their efforts and the exceptional service they provided to stranded motorists over the past year. By providing free emergency assistance such as jump-starts, fuel, flat tire assistance, and towing to CHP-approved locations, FSP drivers help reduce traffic delays and secondary accidents.

Since the program began operation in 1993, FSP drivers have assisted more than a million motorists on Riverside County’s busiest highways. FSP tow trucks patrol the entirety of Riverside County’s SR-91, I-15 from SR-60 south to SR- 79/Temecula Parkway, SR- 60 from Milliken Avenue to Theodore Street, and the entirety of Riverside County’s I-215 during peak commute times. FSP also provides support for the SR-91 and I-15 Express Lanes and during special construction activity.

This year’s award winners demonstrated exemplary service that has become a hallmark of the FSP program and its drivers. Without further ado, this year’s winners are:

After receiving assistance, motorists are asked to complete a satisfaction survey, and the glowing remarks speak for themselves. “My saving grace, I was panicking really bad and their helpfulness made the stressful situation better. This was a blessing thank you,” says Maria C. After receiving assistance for a flat tire, Bryan K. had this to say, “We were pleasantly surprised to have help find us within minutes of a tire blowout. He had us safely on our way faster than we could have imagined. Thank you so much. Faith in humanity restored!”

The Riverside County FSP program is funded by Caltrans and RCTC, providing the roadside assistance to motorists free of charge, and is consistently ranked as one of the highest benefit-cost FSP programs across California – providing substantial service to cost efficiency. The program operates Monday through Friday (except on some holidays) from 6:00 a.m. to 8:30 a.m. for the morning commute and from 1:30 p.m. to 6:00 p.m. for the afternoon commute. Friday afternoon service operates from 11:30 a.m. to 6:00 p.m. FSP also operates mid-day service and weekend service on select beats.

To learn more about the FSP program, please visit: www.rctc.org/fsp

The City of Riverside recently completed the Panorama Road Quiet Zone Project that will make train horns less necessary at the upgraded Panorama Road at-grade train crossing.

The $1.2 million project, funded by Measure A, is designed to reduce train-related noise for residents and businesses near the railroad crossing at Panorama Road. Horns used by trains passing through the area will no longer be required on a routine basis, significantly cutting down on noise. Furthermore, the City of Riverside has also removed the existing automated horns at the crossing.

Train horns will now be deployed under special conditions, up to the train engineer’s discretion. In addition to the noise reduction, the project implemented numerous street and rail improvements that include new pedestrian sidewalks with detectable warning tactile strips, widening of the bikeway crossing, new handrails and fencing, repaving of the street, and new traffic signs.

The Commission and the City of Riverside have a long history of collaboration to deliver transportation projects including the Third Street Grade Separation Project and Magnolia Avenue Grade Separation projects. These projects helped improve safety, relieve local traffic congestion, reduce response time for emergency services, and improve mobility for pedestrians and motorists.

First approved by Riverside County voters in 1998, and then again in 2002, Measure A is the half-cent sales tax measure that helps provide dedicated funding for transportation projects across the county. Funding is distributed to cities in Riverside County for local street and roads improvements among other regional transportation improvements. Through Measure A, vital transportation projects have been completed to keep our communities moving and enhance the quality of life for our residents.

To learn more about Measure A, visit: rctc.org/measure-a

Not all heroes wear capes… An Allied Universal security guard at the Jurupa Valley/ Pedley Metrolink Station performed one of the greatest feats in the world by springing into action and saving a life. Jonathan was working the morning shift on November 18, helping passengers and patrolling the station, when he noticed a woman walking on the train tracks. Jonathan’s swift and decisive actions had a profound impact as he immediately called the train dispatchers to report a person on the tracks. Jonathan asked the woman if she was okay and needed medical attention.

After persuading the woman to walk towards the platform, she laid on the platform. At one point, the woman became unresponsive, and Jonathan noticed that she was not breathing. Jonathan immediately called 911 and started chest compressions. After about two minutes of performing CPR, the woman began breathing again. Jonathan stayed with the woman until paramedics arrived and rushed her to the hospital. During this ordeal, Jonathan followed all safety protocols by calling dispatch, ensuring the area was safe, and monitoring the individual. Thanks to Jonathan’s quick thinking and heroic actions, a family was reunited before the holiday season.

“Our Metrolink stations are full of activity – thankfully guardian angels like Jonathan are looking out for our safety and stepping up,” said RCTC Chair and Riverside County Second District Supervisor Karen Spiegel. “Jonathan was called to duty and without hesitation, he saved a life. We thank Jonathan for his heroic efforts and for being an outstanding, selfless, and caring individual.”

The Riverside County Transportation Commission contracts security services with Allied Universal for all Metrolink stations in Riverside County. The rigorous training that security guards undergo, including CPR and First Aid certification, is a testament to their preparedness for any situation. With over 13 years of experience in the field, Jonathan is a shining example of this preparedness, having made a valiant effort to follow protocols, think quickly, and ultimately serve the public.