RCTC offers a number of services to motorists who travel along state highways in Riverside County. The Commission's Call Box network and the Freeway Service Patrol combine to provide an important safety net when traveling in the county.

Freeway Service Patrol

Commuting during rush hour can be a challenge even when there aren't any obstacles to slow your journey. However, that slow drive can come to a halt whenever someone breaks down or suffers a mechanical problem. On portions of the 60, 91, 15, and 215 freeways in Riverside County, the Freeway Service Patrol is the program that prevents breakdown-related congestion.

RCTC, in partnership with Caltrans and the California Highway Patrol (CHP), offers limited services that include jump starts, refilling radiators and taping hoses, changing a flat, and providing a gallon of gas. When these measures aren't enough, the Freeway Service Patrol will tow the motorist to an approved location off of the freeway.

The Freeway Service Patrol is funded by the State of California (Caltrans) and the Riverside County Transportation Commission (RCTC) in their role as the Service Authority for Freeway Emergencies.

Call Boxes

In Riverside County, more than 500 miles of roadways are equipped with Call Boxes that can summon assistance for motorists with mechanical problems. The service is invaluable in many remote areas of the County beyond cell phone range and provides an important back up for drivers in cell phone dead zones and those with no phones or dead cell phone batteries.

Call Boxes in Riverside County are funded through a $1 surcharge imposed on annual vehicle registrations. Neighboring counties in San Bernardino, Orange, Los Angeles, Imperial and San Diego operate similar programs to provide contiguous service throughout Southern California.